Shipping Policy

Shipping Information

We hand-pour every Radiant Light candle with intention, care, and a whole lot of love. Because of that, shipping isn’t instant—but it is worth the wait.

Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays).
During launches, sales, or high-volume periods, processing may take a little longer—but we promise we’re moving as fast as humanly possible without sacrificing quality.

Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Rates & Methods

Shipping rates are calculated at checkout based on your location and order size.
We currently ship via USPS and UPS, depending on what gets your candles to you safely and efficiently.

Domestic Shipping (U.S.)

Most U.S. orders arrive within 3–7 business days after shipping, depending on your location.

International Shipping

Yes, we ship internationally! 🌍
International shipping rates and delivery times vary by destination. Please note that customs fees, duties, or taxes are the responsibility of the customer and are not included in your shipping cost.

Incorrect Addresses

Please double-check your shipping address before placing your order.
Radiant Light is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

Once your package is in the hands of the carrier, delivery issues are unfortunately out of our control. If your tracking shows delivery but you can’t locate your package, we recommend checking with neighbors or contacting the carrier directly.

If you’re stuck or unsure what to do, reach out—we’ll always try to help where we can.

Questions?

If you have any shipping questions or concerns, please contact us at logan@radiantlightcandleco.com

We’re a small business, but we care big about your experience.